FAQ

We know that before you trust your pets with us, you probably have some questions... so, we’ve answered a lot of them here! If you’d like to ask a specific question, please reach out to us.

What type of animals do you care for?

Enter your answer here
How do you deal with aggressive dogs?

Enter your answer here
Do you administer medications?

Enter your answer here
Do you offer overnight appointments?

Enter your answer here
Do I need to provide waste bags?

Enter your answer here
Do I have to have a meet and greet?

Enter your answer here
Is the meet and greet free?

Enter your answer here
Will I always get the same sitter?

Enter your answer here
Can I meet with every sitter before they are allowed access to my home?

Enter your answer here
How do you handle access to my home?

Enter your answer here
Can I book a visit with a sitter directly?

Enter your answer here
Can other people take care of my home, like cleaners, while you’re taking care of my pets?"

Enter your answer here
If I come home early, do I get a refund?"

Enter your answer here
What happens if my flight gets delayed?

Enter your answer here
What if I have to cancel at the last minute?

Enter your answer here
What happens in the event of severe weather?

Enter your answer here