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FAQ

We’ve covered a lot of common questions here, but if you are still looking for some specific answers, please reach out to us.

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  • What types of animals do you care for?
  • How do you deal with aggressive dogs?
  • Do you administer medications?
  • Do you offer overnight appointments?
  • Do I need to provide waste bags?
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  • Do I have to have a meet and greet?
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  • Is the meet and greet free?
  • Will I always get the same sitter?
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  • Can I meet with every sitter before they are allowed access to my home?
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  • How do you handle access to my home?
  • Can I book a visit with a sitter directly?
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  • Can other people take care of my home, like cleaners, while you’re taking care of my pets?"
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  • If I come home early, do I get a refund?"
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  • What happens if my flight gets delayed?
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  • What if I have to cancel at the last minute?
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  • What happens in the event of severe weather?
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